Saturday, 10 October 2020

Emotional Intelligence 101

 

Many jobs, if not all, require some level of intelligent quotient, commonly referred to as IQ. Our education system has equipped us with the ability to correctly tackle general mathematical and analytical questions. To stand out in the market, one needs to not only have a high IQ but also emotional intelligence that will come in handy in recognizing intrapersonal and interpersonal needs and handle them appropriately deal.

Mental health encompasses emotional, psychological and social well-being. Much has been shared on psychological spectrum with many working overtime to quash the stigma therein. Little is known of our emotional and social well-being. The assumption is that we automatically grow into to attaining sound emotional and social interactions; this is far from true. Deliberate choices must be made to see stability in our mental health in the dynamic professional realm.

The public relations industry for example is full of short deadlines to be met. The competition in the industry cannot allow any industry player to ‘loss it’. Interview questions are also tailored to corner the interviewee. That’s the agenda, to make you say things that might contradict your previous statements or bring out your well hidden prejudice to the lime light. The ever changing media channels call for quick catch up that if not approached tactfully might be overwhelming.

Some people have it easy while others have to learn and practice using their emotions appropriately. Our personalities influence our response to different life circumstances whereas our backgrounds or past experiences shape us. Every level of the organization requires sound judgment and communication. Managers do not have room for error on this one for their subordinates look up to them and they greatly impact the image of the organization.

Non verbal cues speak volumes making covering up true emotions unmalleable. When one is agitated for example and they try to play calm, the audience can easily notice the true emotion. Have you ever met someone who even in the midst of rocky moments can afford a smile; they are calm, cool and collected. The kind that will keep their composure, take nothing personally sail through murky waters? How about those who the slightest issue spins them out of control? The kind that raise arguments that are totally beside the point and easily detour from the course. There goes the difference.

Since the benefits of emotional intelligence directly impacts how one conducts themselves, you can improve your ability by:

1.      Recognizing your triggers

2.      Being true to yourself

3.      Understanding the people around you

4.      Practicing  (in case of an interview, do gruesome mock interviews)

5.      Choosing calmness no matter the circumstance

When the storms are raging and the turbulent waves rock your boat, remember that they will subside and you will be here tomorrow. A calm response will suffice in every situation.




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